Shipping Terms and Payment Methods

All shipments will ship through FedEx or the freight company. The shipping method will be determined by the overall weight and dimension of the items ordered. Smaller cabinets, sample doors, handles, and products of similar size will ship through FedEx Ground while larger cabinets and full kitchens order will be shipped on pallets through freight companies such as: Road Runner Transportation, DHE, and SAIA. Orders will deliver directly to the shipping address, but the freight company’s driver is only responsible for unloading the items off the truck. Estimated shipping time will vary by location, but FedEx’s delivery time will be a few days less than the freight company. For expedited shipping, you can choose FedEx Express which usually takes 2 business days to ship. The following is a list of what free shipping applies to:

Free Shipping (US Continental)

**Lift gate delivery + residential delivery are included in free shipping
**Free shipping does not apply to Hawaii and Alaska
*We advise having additional people to help unload as some of the larger cabinets may be too heavy for a single person.
*A broker will need to be provided to us to handle shipments going to Canada. We have found that it is more cost effective for our Canadian customers to pick up their order at a freight terminal located on the other side of the border in the USA.

We accept several payment methods to give homeowners more flexibility when placing their order. We accept all major credit/debit cards: Visa, MasterCard, and Discover. Transactions go through our secure PayPal payment gateway (no PayPal account needed), so you can shop without worrying about your personal information being compromised. Can’t make the entire payment up front? We offer financing through PayPal Credit. PayPal Credit allows you to pay over time so you can receive and use your new kitchen first and pay at your own pace. One of the biggest advantages of paying by PayPal Credit is there is no interest and no payments if paid in full in 6 months on purchases exceeding $99. You can find more information about PayPal Credit here:https://www.paypal.com/webapps/mpp/paypal-credit

Need More Help? Call Us at 855-929-8975 or Email Us