Shipping - Delivery

Do you Accept Order From Canada?

We can definitely ship our cabinets to Canada. With any orders to Canada, you should expect an extra 3-4 business day for shipping time. Since the cabinets are manufactured in China, there is a duty tax that will be applied. We recommend that you get a customs broker to assist you in getting the shipment cleared with customs. A much more cost-effective option would be to have the cabinets delivered to the nearest terminal to your location and pick up the cabinets from the US shipping destination terminal and transport them into Canada yourself.

How soon can I receive my order?

It normally takes 2-3 business days to process and prepare for RTA orders or 3-5 business days for pre-assembled. Estimated shipping time will vary based on your location. The thermofoil cabinet lines are made to order and production time is 12-15 business days. You can reference our SHIPPING POLICY to see how long the shipment will be in transit until it reaches where it’s final destination.

What happens if my cabinets come damaged?

If you notice that something looks damaged when you receive the delivery, make notes of the specific damage on your delivery receipt BEFORE you sign it. Please reference our Damage and Replacement Policy for more details. If your boxes look perfectly acceptable from the outside but have damaged items inside, please notify us asap so we can contact the shipping company to report any concealed damage to the actual product. This way we will be able to ship out replacements in a timely manner. You can always file a damage replacement application to support@bestonlinecabinets.com.

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